Support
A little help?
Questions, bugs, or a purchase that won’t show up? Get in touch.
Email support
info@seshapp.partyInclude your app version, device model and iOS version. Keep private photos and secret cards to yourself.
A few quick answers
Can we play offline?
The first use of Casual or Party may need a question-catalog download. Once your selected language catalog is saved, those modes can be played offline. Tour and the map need an internet connection.
Where is my purchase?
Try restoring purchases using the Apple Account you bought with. If access is still missing, contact support with your app version and a description of the problem. Never send your Apple password.
The camera, microphone or location is not working.
Check the permissions for Sesh in your iPhone or iPad Settings. You can change them there at any time. Features that need a permission may be unavailable while it is turned off.
How do I report a bug?
Tell us what happened, what you expected, your app version, device model and iOS version. Please leave out private photos, secret cards and other players’ personal information.
How do I ask about privacy or delete my data?
Contact support with a description of your request so we can help locate the relevant records. Deleting the app does not necessarily remove cloud data. Never include passwords or private game content in your first message.